Guest Service Associate- Housekeeping

Marriott International, Inc -India

Full Job Description


Job Category Housekeeping & Laundry
Location Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan, Lucknow, Uttar Pradesh, India VIEW ON MAP
Brand Fairfield Inn & Suites
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you’ll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott.

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What we’re looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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