Housekeeping Associate

NOVOTEL -Goa, Goa

Full Job Description
Job Description

ü Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping.

ü Ensure to report to work on time and according to posted schedule.

ü Ensure to daily change soiled linens on beds and remake beds.

ü Strictly follow the lost and found procedures.

ü Ensure floor pantries and corridors & fire exits are as per the standards.

ü Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.

ü No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.

ü Report to the Housekeeping Supervisor any blankets, bed spreads etc., that require changing.

ü Ensure to report any assigned rooms that do not require service “Do not Disturb” signs etc. to the Housekeeping Supervisor.

ü Report malfunctioning of equipment’s to the supervisor and ensure they are attended to.

ü Responsible for handling Housekeeping desk efficiently by co-coordinating with concerned persons as well as constant follow up – by acting as information and transmitting center for all communications within and outside the department.

ü Ensure all messages are handled with utmost importance and action taken

ü Ensure all guest messages and queries are handled promptly

ü Ensure all issue and receipt of keys are accounted for and acknowledged

ü Ensure all registers and records are updated.

ü To abide by the mission statement of the hotel and of the department.

ü Ensure to take the responsibility for master keys of the assigned rooms.

ü Report any loss or damage to the supervisor.

Work Experience

12th Pass / Graduate / Hotel Management

1 year minimum Experience

Hardworking & Positive Attitude , Liking of Hygiene

Benefits

Medical Insurance

Statutory Bonus

Free Meal

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